Please fill in the Customer Information and the required Service information section below at least 48hours before flight departure.
Please input Booking reference in 6 characters before "/JL" indicated on your e-ticket.
Name on passport without any spaces or punctuations.*If you have a Middle Name, please enter it after your Given Name.
Either Tel or E-mail is required.*Phone Number:(Country Code + area code + telephone number)*Please provide phone numbers where you can be contacted during the day and at your destination(s).
Please confirm assistance service.
You require assistance to/from the aircraft or the seat.
More information on assistance service
I will be travelling with an assistance dog
Please fill in any additional special requests you require. (Within 1,000 characters)
Please also let us know on the day of departure how we can help.