Please fill in the Customer Information and the required Service information section below at least 48hours before flight departure.
Please input Booking reference in 6 characters before "/JL" indicated on your e-ticket.
Name on passport without any spaces or punctuations.*If you have a Middle Name, please enter it after your Given Name.
Either Tel or E-mail is required.*Phone Number:(Country Code + area code + telephone number)*Please provide phone numbers where you can be contacted during the day and at your destination(s).
Please confirm assistance service.
You require assistance to/from the aircraft or the seat.
More information on assistance service
I will be travelling with a Service Dog.(Guide Dog / Hearing Dog / Mobility Assistance Dog)
Please fill in any additional special requests you require. (Within 1,000 characters)
Please also let us know on the day of departure how we can help.